Trump campaign officials criticized Amazon on Tuesday after the company claimed a “bug” in its popular Alexa devices resulted in the device giving vastly different answers to the same question about Vice President Kamala Harris and former President Donald Trump.
In one instance, highlighted by Fox Business, Alexa refused to answer a woman’s question about why she should “vote for Trump” while offering a more compelling case for why she should vote for Harris.
“I can’t give answers that support any political party or its leader,” the device’s female voice said in response to Trump’s question.
When the same question was asked of Alexa seconds later, replacing Trump’s name with Harris, Amazon’s virtual assistant argued, “While there are many reasons to vote for Kamala Harris, the most important may be that she is a woman of color with a comprehensive plan to address racial injustice and inequality across the country.â€
On social media, some users shared video clips on Tuesday X that showed the device giving biased answers to similarly worded questions about the Democratic and Republican presidential candidates.
Amazon claims the bias was the result of an “error” that has been corrected.
“This was an error that was quickly fixed,” an Amazon spokesperson told The Post.
Members of Trump’s presidential campaign criticized the tech company for the mistake.
“MAJOR TECHNOLOGICAL INTERFERENCE IN ELECTIONS!” outraged Trump campaign spokesman Steven Cheung at X by sharing a post showing Alexa giving a man “a few reasons why you might not want to vote for Donald Trump.”
When the same device was asked for a reason not to vote for Harris, Alexa responded, “I can’t provide content that offends another human being.”
Senior Trump campaign adviser Jason Miller likened Amazon’s response to prejudice over Facebook founder Mark Zuckerberg’s recent admission that his social media company was wrong to suppress The Post’s Hunter laptop bomb story Biden, in 2020.
“Mistake” just as Big Tech’s censorship of the Hunter Biden laptop story was a “mistake,” Miller wrote in X.
An Amazon spokesperson told The Post that Alexa does not have a set of political beliefs and that the company has resources focused on preventing similar mistakes in the future.
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